
To find out more about managing your money and getting free advice, visit Money Advice Service, an independent service set up to help people manage their money. Find out more: https://www.moneyadviceservice.org.uk/en

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Frequently Asked Questions
Council Tax Support
- Can I appeal a fine or completion notice?
- How can I work out my council tax?
- Can I appeal a council tax bill or fine?
- Council tax bands
- What if I can’t pay my council tax?
- What if I have arrears or missed payments?
- What happens with my council tax if I have a second home or an empty property?
- Who pays council tax?
- How is council tax paid?
- Can I get a council tax reduction?
- What if my council tax bill is wrong?
- Can I get a council tax reduction as a full-time student?
- Can I get a council tax discount as a disabled person?
Debt Management Plan (DMP)
- What is a Debt Management Plan?
- Is a DMP right for you?
- How do I get a DMP?
- Do you need to pay for a DMP?
- What is the impact of a DMP on my credit rating?
- What if I’m struggling to make payments towards my DMP?
- What if I miss a DMP payment?
- Can you reduce DMP payments?
- What if my creditor still contacts me?
- Why has my debt increased since the DMP?
- Can you get the creditors to freeze the interest?
- Can you cancel a DMP?
- Can you switch DMP providers?
- What if my DMP provider has closed?